Minimum Standards for Support
To fully deliver the value of your Next.One service stack, your environment must meet the following standards. These create a secure, supportable, and predictable foundation for long-term results.
Core Infrastructure & Connectivity
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Next Legacy-managed firewall with real-time monitoring, audit logging, and centralized policy control (installed during onboarding)
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Layer 2/3 managed switches with VLAN capability and SNMP/remote visibility
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Business-grade WiFi with secure authentication (WPA3 or equivalent)
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All servers and workstations must:
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Be business-class (not consumer/retail grade)
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Be less than 5 years old
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Remain under active vendor support
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UPS (battery backup) with monitoring for all critical infrastructure
Software & Systems Stack
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Operating systems must be:
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Windows 11 Pro or Enterprise (Windows 10 no longer supported after Oct 2025)
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macOS Sonoma or newer with MDM enrollment
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Business productivity platform with cloud-based identity, email, and collaboration
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Centrally managed endpoint detection and response (EDR) with automated threat response
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Endpoint backup for key devices; full SaaS backup for Microsoft 365
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Remote Monitoring & Management (RMM) agent on all supported devices
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MFA enforced for:
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Cloud logins
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Remote access tools
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All privileged/admin accounts
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Network & Access Governance
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Static IP or Dynamic DNS for firewall visibility and remote management
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Enforced DNS security and web filtering
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No unmanaged or consumer-grade routers, extenders, or access points
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Documented network map and asset inventory maintained in collaboration with Next Legacy
Operational Readiness
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Secure admin credential sharing via approved password management system
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Up-to-date staff directory with access level tracking
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Designated point of contact for support and escalation
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Strategic & Security Business Reviews (SSBRs) conducted regularly
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Completed onboarding and technical documentation handoff
